Return And Refund Policy
- RETURN POLICY
Products can be returned within 10 days from the date of delivery in case of wrong products & wrong sizes.
Payment refunds & return will be applicable only in case incorrect products are delivered.
- Woomzy will not charge for replacements if wrong products (incomplete sets/ incorrect style/wrong/damaged products) are received by the customer. ( Since most of our items are Handmade the Global Acceptance Standard for Size/color Variations i.e. maximum 2% ( +/-) be considered normal by the customer)
It is mandatory to send the photos of invoice & product to further the process in case a customer receives damaged products.
You can Email Us at Support@woomzy.com within 10 days from date of delivery. The details of the return (Order number, courier docket No or AWB No, and Reason for Return) should be shared with the Customer Support by email.
All products sold on Woomzy are 100% genuine. We understand how much you value your every purchase. We are committed to making your shopping experience a delightful one.
- CANCELLATION POLICY
We try to dispatch orders in shortest possible time normally it is 8hrs after receipt of order. Please note that the complete order needs to be cancelled. We do not accept Partial order cancellation requests.
- REFUND POLICY
The refund is estimated to be credited in the account, used for order payment, between 2-3 days after initiating the refund. Please note that the timing of the actual account credit depends on multiple external agencies such as banks, payment gateways and external couriers (for cheques).
- MODE OF REFUND